Your back-office login
Your own secure business login to control everything you need to run the business: configure your locations, sites, lockers and workflows from one place.
LockerLauncher software
How our software works
One locker bank. Your services. Your customer experience. Configure the workflows behind your business through our back office.
Back-office configuratorIllustrative example
Choose your services
Food storage conditions, hygiene requirements and suitable hardware must be agreed for your use case.
Illustrative configuration, not a screenshot of the live product. Available settings, hardware compatibility and integration requirements are confirmed for your proposed setup.
Two parts of your software
Our SaaS software, adapted to run your own business
Your customer-facing website and app
If required, launch a front-end customer website and native app branded to your requirements, so customers see your business — not ours.
Looking for the hardware side? See how the lockers work
From your back office to the locker door
01 · Configure the workflow
Choose services, access permissions, collection notifications and follow-up rules for your site.
02 · Shape the experience
Give customers a default interface, your own-brand app, an existing resident app or a self-serve kiosk.
03 · Operate the locker bank
Supported workflows connect the service handover to the right compartment and customer collection experience.
A service in practice
Delivery. Notification.
Collection. Follow-up.
- 01 · DeliveryA service partner deposits the order through the configured delivery workflow.
- 02 · NotificationThe customer receives a collection-ready notification when enabled.
- 03 · CollectionThe customer collects through the selected interface and access method.
- 04 · Follow-upIf the order remains uncollected, the configured alert can prompt operator follow-up.
An escalation prompts action; it does not guarantee collection or replace food-safety procedures.
Security, evidence & investigation
Every open and close.
Every handover. On record.
Operators can see what happened at each compartment, when it happened and how access was granted — with recorded evidence linked to the date and timestamp of the event itself.
Access control logs
Every open and close of every compartment is logged — the time, the access method and the workflow behind it — so each locker carries a complete audit trail.
Locker view
See the status of each compartment clearly: available, in use, awaiting collection or flagged for review.
Integrated CCTV
Where cameras are connected to the system, recorded images and video for an event's date and timestamp can be pulled up straight from that event.
Investigation tool
Open a case against an anomaly, an issue or a complaint raised in the system, and review the related events, captures and footage in one place.
AI footage review
AI scans the connected footage for the case period and presents the most likely source of the issue, and where further investigation is needed.
Proof of drop-off and pickup
Photographs of the item, an image of the individual and a signature captured on screen can be attached to the handover as evidence.
Back office · security & evidence
Illustrative example · example events, times and footage markers
Locker view
The status of every compartment in one bank, at a glance.
- Available · 10
- In use · 7
- Awaiting collection · 6
- Flagged for review · 1
Capture you can require at handover
- Photo of the item, parcel or order
- Image of the individual
- Signature captured on screen
- Own-device authentication
Which captures are required is configured per site. Recording images of individuals, signatures and CCTV, plus how long that evidence is kept, must follow the privacy and security rules that apply where you operate.
Audit trail
One entry for each open and close. Choose an event to see its evidence.
E-4836 · 19:41 · compartment B-03
Door opened without a matching request
Unmatched access
Access recorded: No valid code or partner session recorded for this compartment
Linked footage · 3 clips
19:39:07
19:40:47
19:42:05
Footage markers are pulled from the event's date and timestamp. Clips are placeholders here — no recording is shown or stored in this example.
Evidence attached
- Sensor alert
- Photo of compartment interior after the event
AI footage review
Footage for 19:39–19:43 shows one person at bank B between 19:40 and 19:42. The compartment opened 38 seconds after the last valid partner session on that bank closed.
Where further investigation is needed
- Whether the compartment contents still match the recorded order
- Whether the customer was told the collection window had changed
- Whether the earlier partner session ended at the correct compartment
AI review points an operator where to look first. It can miss details or suggest the wrong source, so a person confirms the facts before anything is acted on.
Illustrative view — your own back office shows your sites, your lockers and your recorded events.
CCTV, AI footage review and evidence capture are available where the connected hardware supports them and where your setup, notices and retention period have been agreed. Nothing in this example records people, stores footage or opens a compartment.
Payments processing
Take payments from day one
Payments by Stripe can be connected to your locker services, with reporting in your back office.
All major card types
Accept debit and credit cards, plus wallets such as Apple Pay and Google Pay, through a connected Stripe account.
Open banking payments
Offer bank-to-bank payments where supported in your region, alongside card payments.
Payments out of the box
Charge for rentals, storage, lending deposits or services directly in the locker workflow — no separate till.
Revenue reporting
See transactions, revenue by site, locker and service in the back office.
Statements
Download statements and transaction histories for your accounts and partners.
Revenue splits
Set up revenue shares with building owners, venues or service partners.
Back office · Revenue
Illustrative$883
This week · cards and open banking
Riverside Apartments$420Self-storageSplit 70 / 30
Northside Sports Club$268Equipment rentalSplit 80 / 20
City Hotel$195Luggage storageSplit 75 / 25
Example figures only. Payment methods, fees and availability depend on your Stripe account and region.
Open API integrations
Connect the software you already use
Explore linking property platforms, ordering services or your own app to the agreed locker workflow.
RealPage
Property management
Illustrative integration target
Visit RealPageEntrata
Property and resident platforms
Illustrative integration target
Visit EntrataFlipdish
Restaurant ordering and operations
Illustrative integration target
Visit FlipdishThese examples are not confirmed live connections, partnerships or endorsements. Provider API access, permissions, supported events and development scope must be verified. Stripe payment gateway can also be connected as part of an agreed setup.
Discuss your software requirements