Lockers as a Service (LaaS): how start-ups, entrepreneurs and companies launch locker services
Lockers as a Service (LaaS) means you get smart locker hardware and the software that runs it as an ongoing service, rather than building your own system from scratch. LockerLauncher provides the technology — back office, customer app or kiosk, lock controllers and compatible lockers — so start-ups, entrepreneurs and companies can launch parcel, food, laundry, storage, rental or lending services under their own brand.
What LaaS means
Like software as a service, LaaS replaces a large one-off technology project with a subscription. The provider supplies and maintains the platform; you focus on locations, partners and customers.
With LockerLauncher, the software subscription starts from $100 per month per month. Hardware, installation and other services are quoted following an application, based on your locations and locker types.
LaaS versus building it yourself
| Build your own | Lockers as a Service | |
|---|---|---|
| Software | Develop or license, then maintain | Ready-made back office and customer interface |
| Hardware | Source and integrate yourself | Source from us, other suppliers, or retrofit existing lockers |
| Time to launch | Usually longer | Typically faster, starting with a pilot |
| Updates and support | Your responsibility | Included with the platform |
| Brand | Yours | Yours — white-label app, website or kiosk |
For start-ups and entrepreneurs
Start a local locker business without writing software: choose a service and a location, agree terms with a building or business partner, and launch one site as a pilot. Take payments through a connected Stripe account and grow site by site.
For companies
Property managers, retailers, workplaces, hotels, clubs and service businesses can add parcel rooms, food collection, laptop swaps, dry cleaning, luggage storage, self-storage or rental lockers as their own branded service, with access logs, notifications and API integrations to existing systems.
What is included
An operator back office for sites, lockers, users, pricing, access rules and alerts; a customer website, native app or self-serve kiosk; lock controller and on-site computer; full open/close audit logs; and optional Stripe payments and reporting. Features depend on the hardware connected and your agreement.
Questions to ask any LaaS provider
Can I use my own brand? Can I bring or retrofit lockers? Who owns the customer relationship and data? What does it cost per month and per site? Which integrations are available? What support and uptime is provided?
Common questions
- What is Lockers as a Service?
- A model where smart locker hardware and software are provided as an ongoing service, usually by subscription, instead of building or buying a full system yourself.
- How much does LockerLauncher cost?
- The software subscription starts from $100 per month per month. Hardware and other services are quoted following an application.
- Can I use lockers I already have?
- Often yes. Compatible lockers can be retrofitted with electronic locks and a controller, then run from the same back office.
Next step: Pick one service and one location, then discuss your idea with us to get a quote.
Keep reading
- How to start a locker-based service business: a practical guide
- How much does it cost to start a locker business?
- Sourcing lockers from China or manufacturing them locally
- How to start a locker business
- How to make money from a locker business
- Business ideas hub for first-time founders
- All locker business ideas